Terms of Service

Last updated: 25 December 2025

These Terms of Service (“Terms”) govern your access to and use of the Sharedo website and services. By accessing or using the Sharedo platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Sharedo platform.

1. Definitions

In these Terms, unless the context otherwise requires:

  • “Sharedo” refers to Sharedo and its operators.

  • “User” refers to any individual who accesses or uses the Sharedo platform.

  • “Drop” refers to a shared shipment arrangement organised through Sharedo, whereby multiple Users participate in a consolidated order from the same brand or supplier.

  • “Platform” refers to the Sharedo website and any related services.

2. Nature of Services

Sharedo acts solely as a facilitator of shared shipment arrangements. Sharedo does not sell, manufacture, distribute, store, inspect, or warrant any products. All products are purchased directly by Users from third-party brands or suppliers.

Sharedo does not assume any responsibility or liability in respect of product quality, defects, sizing, fitness for purpose, warranties, or returns, all of which remain the sole responsibility of the relevant brand or supplier.

3. Eligibility

By using the Platform, you represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into binding agreements.

4. Drops and Participation

A User may request to initiate or join a Drop. Participation in a Drop does not guarantee that the Drop will proceed. Sharedo reserves the right, in its sole discretion, to cancel, delay, or decline any Drop, including where there is insufficient participation or for operational reasons.

5. User Obligations

Each User undertakes to:

  • Provide complete, accurate, and correct information in respect of item specifications, sizes, and other details;

  • Review and confirm order details prior to confirmation;

  • Comply with all payment deadlines communicated by Sharedo; and

  • Act in good faith towards Sharedo and other Users participating in the same Drop.

Sharedo shall not be responsible for any loss, delay, or cost arising from inaccurate or incomplete information provided by a User.

6. Fees and Payments

Sharedo charges a $10 fee for mallets and $5 fee for other items per user. If a user order includes both mallets and other items, Sharedo will charge the user $5. This will be communicated to users once they have confirmed their orders.

Shipping costs, customs duties, taxes, and other logistics-related charges shall be shared among Users in accordance with the allocation methodology applicable to the relevant Drop. Final amounts may vary based on courier invoices and customs assessments.

7. Deposits and Cancellations

Upon confirmation of a Drop and placement of the order with the brand or supplier, any deposits paid by Users shall be non-refundable. This reflects Sharedo’s commitment on behalf of all participating Users.

A User who withdraws after confirmation may remain liable for costs already incurred in connection with the Drop.

8. Shipping and Delivery

Any timelines provided in relation to shipping or delivery are estimates only. Sharedo does not guarantee delivery dates. Delays may occur due to circumstances beyond Sharedo’s control, including supplier delays, customs clearance, courier issues, or force majeure events.

Sharedo shall not be liable for delays attributable to third parties.

9. Collection

Collection arrangements, including locations and timeframes, shall be communicated in relation to each Drop. Users are responsible for collecting their items within the specified timeframe. Sharedo shall not be responsible for items not collected within such timeframe.

10. Product Issues

Any disputes, claims, or issues relating to product defects, quality, sizing, or warranties must be resolved directly between the User and the relevant brand or supplier. Sharedo may, at its discretion, assist with communication but does not assume responsibility for the resolution of such matters.

11. Limitation of Liability

To the maximum extent permitted by law, Sharedo shall not be liable for any indirect, incidental, consequential, or special losses arising out of or in connection with the use of the Platform or participation in a Drop.

Sharedo’s aggregate liability, if any, shall be limited to the platform fees paid by the User in respect of the relevant Drop.

12. Termination

Sharedo reserves the right to suspend or terminate a User’s access to the Platform at any time if the User breaches these Terms, acts in bad faith, or interferes with the operation of the Platform.

13. Amendments

Sharedo may amend these Terms from time to time. Updated Terms will be posted on the Platform with a revised effective date. Continued use of the Platform constitutes acceptance of the amended Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore.

15. Contact

For any queries relating to these Terms, please write in to us on our contact us page.